Best Practices to Handling UI Appeals

When you receive an unemployment insurance claim, you have the chance to approve or deny it. Depending on your selection, the former employee making a claim may decide to challenge your decision through an appeal process.

This appeal will lead to a fair hearing where the claimant can submit evidence and testimony toward his or her case, and the company can submit their own information. Knowing this, you need to be prepared in case one of your claims is appealed, either for rejection, being cut off, or an increase in funds.

Start Keeping Track Before the Appeal Process

Ultimately, if you want to be prepared for an appeal, you need to stay up to date on paperwork long before you receive notice. Instead of rushing to get together the necessary documents, you have everything ready to go as evidence for your side.

Items to track in the process include disciplinary notices, attendance, incident reports, notice of dismissal, employee’s resignation letter, weekly claims, etc. All of this can go toward your case, depending on the situation.

For example, if you had to let someone go for his or her behavior and they’re appealing, they should receive benefits because it wasn’t their fault, you could produce reports from various conversations and instances that support your reason for termination.

Be Prepared to Keep Paying

Depending on the reason for an appeal, payments to the claimant may still be scheduled or requested. Despite what you feel the outcome will be, you need to be prepared to continue paying them until the official decision is made.

Understand and Respect the Process

While state-specific procedures vary, the hearing will be less court-like than you’d expect. Rather than having attorneys argue cases, the evidence is submitted to a tribunal who will review the evidence of both sides, interview and investigate where necessary, and come to a decision during the hearing based on what they’ve heard.

Get Support for Your Unemployment Insurance Claims

Managing an appeal can be a lot to track, and that’s assuming you only have one. From gathering the evidence to remembering the date to even keeping track of the notice, it’s easy to lose sight of things in your normal business operations.

As a result, claims and appeals slip through the cracks, which leads to you paying more out of the UI fund. Not only is this problematic now, but it also causes a ripple down the line as your tax rate may increase to cover what it thinks will be continuing expenses based on how much you’re paying to former employees.

With Unemployment Tracker, you never need to worry about missing anything. Our customizable, full range of solutions are designed to meet your needs, whatever they may be. Whether you’re just looking for a consultation to see what you’re doing or a full-service software that does all the heavy lifting, we’re here to help. Request a live demo today to see just how Unemployment Tracker can make handling your UI claims easier.