5 Benefits of Utilizing Unemployment Tracker

Have you considered getting help with unemployment insurance claims? You know the struggle of trying to balance your regular responsibilities with the added work of UI. Currently, you’re doing your best to monitor all the claims that come through and respond appropriately, but sometimes it’s hard, and you worry about what you’re missing.

If this sounds like you, now might be the time to outsource some or all of the work to save you both time and money. Here are five benefits to using Unemployment Tracker.

1. We have a full range of solutions to meet your exact needs

We know your unemployment insurance needs aren’t a one size fits all situation. Depending on your staff size and capabilities, you need something that is custom fit for your organization. Whether you’re looking for full-service consultative services or a do it yourself approach, we have the option for you. Visit our Solutions page to learn more about each one.

2. We are here for you, first and foremost

Even with a technology focus, we understand the importance of having accountable team members available to meet your unique needs. Our goal is to go beyond being just a vendor and be your partner in unemployment insurance. Customer service will always rank higher to us than growth and revenue.

3. You’ll win more with us

A normal employer contesting an unemployment insurance benefit claim will win about 50% of the protests they file. For comparison, we’ve won more than 90% of the ones we’ve filed for our clients. The proof is in the results.

4. We’re experienced professionals

We’ve been doing this since 2012 and bring more than 60 years of experience to the table. Together, our combined expertise helps us create no-hassle customer service and solutions that lead to real results for you.

5. We stay on top of the law changes

When you’re handling UI on your own, you have to factor in everything else associated beyond just the claims that come in. With your annual rate to consider and changes in tax law, you want the people on your side who know and keep up with that information.

Request a live demo today

Beyond just telling you what we have to offer, we want to show you. Request a demo today of our software to see firsthand what Unemployment Tracker can do for your company.

Make Your Modern Workplace the Place to Work

As an employer, one of your goals should be to provide an excellent work environment for your employees. A workplace environment encompasses both the tangible and intangible, including your physical space, technological abilities, and company culture.

Studies support that failing to modernize in these areas can increase turnovers as your people begin looking for better places to work. Fortunately, you don’t have to let that happen to you. Here are a few ways to make your modern workplace the place to work.

Figure out the technology you need

First and foremost, you need to know exactly what technology is required to modernize your operations. This involves research and conversations with contacts at other companies and your own employees. Find out what can take your operations to the next level and begin budgeting to make them a reality.

Consider the trend of BYOD

Instead of asking employees to bring their own drinks, ‘BYOD’ involves the more modern mindset of bringing your own device. While IT personnel of the past would cringe to hear that, it’s becoming a popular trend among companies. Instead of investing more money in the physical items for work, you invite your employees to use their personal devices (if they have them) instead. This isn’t feasible for every industry, but an interesting option for some.

Look to the cloud

While the cloud sounds like some vague and far-off concept, it’s actually an amazing tool for business. Instead of relying on servers to hold all your information, you instead place it into an online format that can be accessed from anywhere with the right credentials. This makes working from anywhere, especially remotely, a breeze because you can quickly get to everything you need without fear of server crashes.

The modern workplace is continually evolving, and these are just a few ways to help boost retention while attracting new talent. Job seekers are looking for flexibility more than ever, and when you offer these modern advancements, you just might show them you’re the perfect place to work.

Speaking of technology, have you considered Unemployment Tracker?

Similar to how the old style of the workplace is fading, so is the need to handle all unemployment insurance claims yourself. Unemployment Tracker is a customizable software designed to meet your exact needs and provide more control and better tracking that saves you money. Request a live demo today to see how it can work for you!

Can Pictures and Videos Help You During Your Next Unemployment Insurance Hearing?

The word hearing conjures up images of a courtroom with judges, attorneys, and a jury, but an unemployment hearing is more informal. Legal representation may be present along with officials from the unemployment office. The goal is to review the claim and allow the responsible party, either employee or employer, show their burden of proof.  

Depending on the reason for the employee’s leaving, different types of evidence may be required on either side. The general rule is employees who leave at no fault of their own qualify, but there are certain situations around voluntarily quitting that may be reviewed. Both sides will present their evidence about why they should or should not receive unemployment benefits.  

Employer evidence 

If you’re an employer in an unemployment hearing, it’s because you’re contesting a claim you don’t think should be paid. No matter the reason, it’s your responsibility to show why you feel it was the fault of the employee and not your own. Here is where your evidence will play a crucial role in your case.  

Keep excellent records 

In most cases, presenting applicable employee records can be enough to reinforce your case. Because of this, it’s imperative to maintain excellent records so when they’re needed, you can quickly pull them and let the facts speak for themselves. Instead of talking about what you think about the employee’s conduct, you can use legal documents for support.  

Commonly included records are employment histories, performance reviews, disciplinary notices, company handbooks (and signed evidence of receipt), medical records, signed resignations, attendance sheets, drug or alcohol tests, police reports, and more.   

Using visual support 

Sometimes, even with the sound evidence of your records, a picture or video may have value in an unemployment insurance hearing. Security videos of photos can show the misconduct and remove any doubt based on what is shown. Depending on the case, they can be excellent evidentiary support.  

The important thing to consider is how good the visual evidence is. Don’t bring it to the hearing just to bring it – make sure it effectively supports your claims and doesn’t leave room for interpretation. If there’s any way it could be misconstrued, it might be best to leave it at home.   

Experience a higher level of experience over your UI claims 

Missing an unemployment hearing can mean more UI overpayments. Never miss an important date again with Unemployment Tracker. Contact us today to receive a live demo!  


Step-By-Step Process to Dealing with Unemployment Imposter Claims

There are always people out there trying to scam systems to get money, and unemployment claims are not exempt. While some employees file fraudulent claims where they aren’t providing all the details in an attempt to receive benefits, there’s another illegal action that can plague employers when it comes to UI.   

Recognizing Imposter Claims 

Unlike fraudulent claims, imposter claims are based around identity theft. Someone or some organization will obtain some personally identifiable information, like name and social, and use that information to try and collect benefits from a company. Usually, you’ll notice the claim come in for an employee that is still currently working. When this happens, here’s what you need to do 

1. Talk to the employee 

An imposter claim means you’re possibly overpaying, but it also means your employee has had his or her identity stolen. Alert them to what you noticed and ask if they have any idea what’s going on. You don’t want to accuse them but try to gather more information.  

 2. Advise them how to proceed 

If unemployment benefits were paid, it becomes a ripple effect with the state treasuries and IRS. These payments may be reflected in income tax documents. Download the Claimant-Employer Fraud Reporting document from www.identitytheft.gov. They can also file Form 14039 with the IRS and report the activity to his or her local police station. Hopefully, these actions can correct any errors and catch the person responsible.  

3. Appeal and/or Protest the charges 

If it got further than a notice, you’ll want to either appeal or protest potential charges. In one scenario, you’re getting ahead of the situation and explaining why the person shouldn’t receive the payments before they do. If they’ve already received them, you must protest the claim using evidence of the imposter claim.  

4. Consider credit 

 Depending how much was paid out, you can seek out and even request credits back into your account because of the illegal activity.  

Avoid paying imposter claims 

The best way to avoid overpaying or letting your employee’s identity be used for fraud is to pay attention to all your claims. Losing track when they come in can result in issues like this that cause problems for both your company and your team.  

If you need help, Unemployment Tracker is here for you. Our software is designed to save you money through better monitoring and tracking, which means we’re here to help you stay on top of all your claims, so nothing slips through the cracks. Request a live demo today to learn more about our solutions!  

The Most Common Questions About Unemployment Insurance

When it comes to unemployment insurance, you probably have a lot of questions. It’s a complicated world and many businesses don’t have the resources to dedicate a person fully to navigating its waters. To help you out, here are some of the most frequent questions we’re asked by current and prospective clients.   

Who is charged for an unemployment insurance claim?  

The short answer is the employer in some capacity, but the specifics vary by state. Your state will determine who is chargeable, whether it’s the most recent employer for all benefits or if prior employers will share the claim in inverse order. Some may charge employers in proportion to the wages they paid during the base period and others will offset the unemployment benefit charges through volunteer contributions to the unemployment fund.  

How does the state determine how much to pay? 

The costs are determined by an employee’s past earnings. Paid on a weekly basis, the benefits are based on the claimant’s usual wage and is generally about 50 percent of the wages. Every state has its own maximum weekly benefit amount, with some states paying significantly higher than others. If the claimant receives higher wages, they will usually receive less than 50 percent.  

If someone quits, can they collect unemployment? 

In order to receive unemployment benefits after quitting, the employee has the burden of proof to demonstrate they left their job for a valid reason with good cause attributable to the employer. They can ultimately receive benefits, but only after proving there was a significant change to employment or serious issue that the employer refused to address.  

Can someone work and collect wages while they’re collecting unemployment? 

Yes, this can happen. Most states will pay unemployment benefits when a claimant is partially employed, but the wages will reduce how much they receive from UI.  

Are part-time or on-call employees eligible for unemployment? 

Yes, an employee can collect wages for any week they didn’t work. Part-time employees who earn enough money are eligible to file.  

Can temporary employees get unemployment? 

Even if there is a set time for the contract to end, the temp is still eligible, but as their employer is technically their staffing agency, the agency is responsible for paying the benefits. Once you hire an employee into a permanent position, you become liable to pay their unemployment benefits.  

How are unemployment tax rates determined? 

Ultimately it comes down to your payroll and how well you manage your UI claims and costs. Each state has its own specifics that determine how long the employer’s experience will affect their taxes.   

Have more questions? 

We covered a few of the common inquiries, but we know there are many more. Please contact us if you’re looking for more assistance! 

How Much Money Could I Save Using an Unemployment Insurance Software?

Sometimes it can feel like the costs associated with your business are out of your control. You know there are some areas where you can make a difference, but certain expenses are what they are. Too many business owners lump unemployment costs into the uncontrollable realm without understanding what can be done.  

Fortunately, there is something you can do when it comes to how much you pay for unemployment insurance. Before you can see how much you could save, you need to see how much you’re spending and potentially overpaying. Start with these three steps to determine your costs:  

  1. Locate your UI Tax Rate and Taxable Wages for 2018 and multiply the Taxable Wages by the tax rate. This will show you how much you paid last year. 
  2. Take the total amount of UI taxes you paid in 2018 and then multiply that amount by 12 percent. This ballpark estimate is based on the national average for UI overpayment. 
  3. Finally, find your net UI charges for 2018 located on your quarterly UI charge statement or annual UI tax rate notice. Once you have it, multiply it by 12 percent. The result is the estimation of UI charges you’ve overpaid to a claimant in error.  

Your findings probably revealed a startling truth – your UI claims are costing your business more than you think. In fact, more than $3 billion unemployment benefits are overpaid every year. The good news is an unemployment insurance software can 100 percent help you lower your costs.  

UI management software is designed to identify claims that shouldn’t be paid, effectively protest them, catch costly errors, and identify credits you’ve earned. By using UI software, you can: 

  • Increase credits to your State UI Account by up to 35% 
  • Significantly reduce missed deadlines and errors 
  • Reduce the labor need to manage your UI program by up to 50%

On top of the results, UI management software is powerful, easy to understand, customizable, efficient, and will save you time and money. Don’t be controlled by your UI costs anymore – contact Unemployment Tracker today for a free demo.