Step-By-Step Process to Dealing with Unemployment Imposter Claims

There are always people out there trying to scam systems to get money, and unemployment claims are not exempt. While some employees file fraudulent claims where they aren’t providing all the details in an attempt to receive benefits, there’s another illegal action that can plague employers when it comes to UI.   

Recognizing Imposter Claims 

Unlike fraudulent claims, imposter claims are based around identity theft. Someone or some organization will obtain some personally identifiable information, like name and social, and use that information to try and collect benefits from a company. Usually, you’ll notice the claim come in for an employee that is still currently working. When this happens, here’s what you need to do 

1. Talk to the employee 

An imposter claim means you’re possibly overpaying, but it also means your employee has had his or her identity stolen. Alert them to what you noticed and ask if they have any idea what’s going on. You don’t want to accuse them but try to gather more information.  

 2. Advise them how to proceed 

If unemployment benefits were paid, it becomes a ripple effect with the state treasuries and IRS. These payments may be reflected in income tax documents. Download the Claimant-Employer Fraud Reporting document from www.identitytheft.gov. They can also file Form 14039 with the IRS and report the activity to his or her local police station. Hopefully, these actions can correct any errors and catch the person responsible.  

3. Appeal and/or Protest the charges 

If it got further than a notice, you’ll want to either appeal or protest potential charges. In one scenario, you’re getting ahead of the situation and explaining why the person shouldn’t receive the payments before they do. If they’ve already received them, you must protest the claim using evidence of the imposter claim.  

4. Consider credit 

 Depending how much was paid out, you can seek out and even request credits back into your account because of the illegal activity.  

Avoid paying imposter claims 

The best way to avoid overpaying or letting your employee’s identity be used for fraud is to pay attention to all your claims. Losing track when they come in can result in issues like this that cause problems for both your company and your team.  

If you need help, Unemployment Tracker is here for you. Our software is designed to save you money through better monitoring and tracking, which means we’re here to help you stay on top of all your claims, so nothing slips through the cracks. Request a live demo today to learn more about our solutions!  

3 Vital Reasons to Focus on Employee Retention

No company will tell you their goal is to only focus on finding new employees, but too often that’s exactly the case. A current team is neglected on all fronts leading to disgruntled feelings and a desire to leave. Maintaining the balance between recruitment and retention is essential to ensuring you always have exactly the team you need. Here are three crucial reasons to keep your focus on employee retention. Read more

Your Small Business Guide to Unemployment Insurance

There are many misconceptions around unemployment insurance, especially as it relates to small businesses. Instead of believing what you assume are the actual facts, check out the answers below to take control of your unemployment claims. Read more

4 Reasons to Outsource Your UI Claims Management

Dealing with unemployment insurance may be a regular part of your job, but not one you necessarily have time to do. You know that it’s a complex world with ever-changing laws, but your company doesn’t have anyone else. Instead of getting trapped in unemployment, we have another suggestion – outsource your UI claims management. Read more

3 Ways to Lower Your Small Business Unemployment Costs

Keeping costs low is always a goal at your small business. Since you don’t want to cut corners or enter any illegal practices, you’re looking for cost-cutting solutions that are all above board. Knowing that billions are overpaid in unemployment insurance claims every year, it might be time to consider UI. Read more

Everything You Need to Know about Unemployment Tracker 2.0

Our goal at Unemployment Tracker is to help you manage and your unemployment insurance claims and reduce your overall costs. Because it’s our job to understand the complicated world of UI, we want to make it simple and cost-effective for you. As a result, we’re always improving our products to deliver the best user experience. Read more

5 Reasons Business Should Focus on Offboarding As Much as Onboarding

Recently more companies are improving their onboarding experience to help set up their new employees up for success. Research supports this push because people who enter without a good experience won’t work as hard, be as satisfied, and be more likely to leave. With so much focus on bringing a new employee, you must ask, why don’t we put as much effort into an employee leaving? Read more

Why Retailers Should Focus on Their Unemployment Insurance Claims

When you think about unemployment insurance, it’s easy to associate it with jobs more likely to experience layoffs, like manufacturing and construction. More frequently they’ll face situations where employees are let go at no fault of their own, meaning UI claims are applicable. As a result, you might think you don’t need to pay attention to your own industry. Read more