Is there a Difference Between Job Abandonment and No Call/No Show When Dealing with Unemployment Insurance?

On the surface, job abandonment and no call/no show sound like you’re discussing the same thing. Ultimately, the employee stopped coming to work. As close as they may sound, they have different implications when it comes to unemployment insurance. Let’s start by defining each topic.

What is no call/no show?

While call-offs are expected in the workplace due to illness or other unexpected circumstances, an employer still expects a call to explain why the employee is missing work. These are requested as far in advance as possible to make sure the shift or other responsibilities will be covered. By failing to provide this call, you’re displaying a clear lack of concern and respect for your co-workers and employer. Most companies have a policy in place regarding how many you can no call/no show before you’re fired.

What is job abandonment?

Job abandonment goes beyond missing one or two shifts without calling with an excuse. In this situation, the employee has quit his or her job but failed to inform them. Instead of the customary two weeks’ notice, this employee either doesn’t care or is afraid to tell the employer they aren’t coming back. While ‘ghosting’ like this may be common in current society, it’s not the best way to treat an employer.

How do they connect to unemployment insurance?

With no call/no show, it can be clearly documented why the employee was fired, typically because they broke the understood company rules and procedures. Because of this, they are at fault and therefore are ineligible to file for UI.

In the case of job abandonment, it becomes what’s legally known as voluntary termination. While the employer must clarify the circumstances to the state unemployment office, the employee doesn’t qualify for unemployment benefits under most circumstances. If the employee quit because of the behavior of another employee or unsafe conditions on the job, it becomes a different story to be investigated.

Take the time to confirm

Even though one may look like the other, it’s crucial to confirm before operating on assumption. Sometimes emergencies happen, and a call isn’t an option, and you want to be as sensitive as possible to those truths.

Unemployment insurance is complicated. Unemployment Tracker makes it easy.

Questions like these and more come up when you’re dealing with unemployment insurance claims. Instead of hoping you have the right answer, partner with Unemployment Tracker to have the support you need that will save you time and money. Contact us today to learn more about our services.