Handling the Uncertainty of Managing Unemployment Claims: Basics You Need to Know

Unemployment claims are a natural part of running a business. Despite your best efforts, you may have to occasionally lay some people off or let them go because of your own economic situation and not their performance. Or you will have the employees who are let go because of their own actions, but still filing because they feel wronged and like they deserve benefits.

Knowing it’s a natural part of handling the uncertainty that comes with managing unemployment claims are two entirely different concepts. If you’re trying to get a better grip on UI, here are some basics you need to know.

Document Everything, Even Before There’s An Issue

One of the best things you can do to help manage your claims comes before you even need to deal with on. Proper documentation can save you time and money when you have the necessary records to support your denials of benefits and show the complete history of an employee up through their termination.

You never know what claim is going become a hearing case, so it’s better to have relevant and detailed records about every situation to make sure you are prepared.

Respond to Everything in a Timely Fashion

When a former employee files a UI claim, you will receive a notice you can either approve or deny. If you miss this step, automatically, you could have an employee deemed eligible who actually doesn’t qualify. The same goes if you deny one, and then they appeal – any information you miss could cost you more money.

Show Up to Hearings

Similar to responding is actually going to the hearings. If you miss the date or think it isn’t important to go, the claimant will win because there is no one to speak against them. Even if you have to arrange your schedule a bit, showing up is worth it.

You Have to Keep Monitoring

The claims process isn’t over the minute they’re approved or denied. You have to keep checking to make sure they aren’t trying again or attempting to get them longer than legally allowed. Unfortunately, there are people who try to scam the system, meaning you may find yourself paying benefits to a worker you haven’t seen in years. Constant vigilance is the best strategy to avoid overpayments.

Get Help When You Need It

If all of this sounds like too much, we have good news. You don’t have to do it alone. Unemployment Tracker provides the level of support you need, whether it’s full-service consultation or software assistance. Request a live demo today to learn more about how Unemployment Tracker can save you time and money.