Recently you’ve probably heard the horror stories coming out about layoffs, furloughs, and closures related to the COVID-19 pandemic. Employees are signing onto Zoom calls only to learn they’re being let go and then being left on the call alone. Others log onto a social media site and hear the news secondhand. No matter how you look at it, these are not good practices.
Even though these are unanticipated times, it doesn’t mean you can’t proceed with more care and compassion as you handle layoffs. Beyond just now, knowing how to properly notify employees of unemployment is an important aspect of leadership you need to master.
Develop Your Plan
Realizing you need to lay off part of your team is a hard place to be, but that doesn’t mean you should continue with a ‘rip off the band-aid’ approach. Once you’ve determined what’s need done, figure out when and how you want to tell people. Having a plan will make the process easier for both you and your employees.
Deal with the Logistics
Having the right set up and environment is important. You want to do it in a private, quiet place without an audience. Consider how they will respond to the news and set up specific contingencies, including tissues in the room and someone nearby in case your employee becomes upset.
Deliver with Compassion
Taking three minutes on a conference call to make a mass announcement about layoffs is not the right approach. Even if you have a lot to do, you have to find a more personal approach to breaking the news. Your reasons are valid, but that isn’t enough for your team members to understand.
Take time to reiterate why it is happening and reassure them it isn’t related to their performance. This can alleviate some of the blow of losing their job. Consider if the roles were reversed and treat your employees in the same way you would want to be treated.
Discuss their Options
Once you’ve explained everything, you can talk to them about unemployment insurance while they look for something new and COBRA to continue medical care. It’s important to have an understanding of the UI process so you can explain it to them to help guide their next steps. By doing this, you aren’t simply leaving them in the lurch without options but showing that you want to make sure they’re okay.
Your Partner in Unemployment Claims Management
Laying off your employees isn’t easy and potentially leads to an influx of unemployment insurance claims. When that happens, you want to support you need to process and monitor them. From preparation and documentation software to full-service consultative services, Unemployment Tracker has the solution for you. Request a live demo to see what we can do for you.