Working through unemployment insurance claims can feel like a never-ending onslaught of acronyms that you don’t understand. From FUTA, SUTA, to all of the new policies in the CARES Act, it can be overwhelming to keep track of what everything stands for. Along these lines, you’ve likely heard the term ‘UI SIDES’ before. What does it even mean, and how can it help me?
What is UI SIDES?
This acronym is actually two-for-one and stands for Unemployment Insurance State Information Data Exchange. All those words essentially mean it is a tool to help with electronic communication between a state’s unemployment insurance agency and employers/third party administrators (TPAs).
What does it help?
Prior to the creation of UI SIDES, larger employers and TPAs would have to fill out more than 50 forms with what was basically the same information, meaning a lot of time wasted to say the same thing over and over again. Developing SIDES helped to streamline all of this communication.
Additionally, there were administrative issues in relation to an employer’s or TPAs request for information about an employee’s loss of a job. The responses could’ve been from incomplete or late requests, but either way, delays occurred as a result. This leads to the inability to correctly determine UI eligibility and overpayments of unemployment benefits to those who don’t qualify.
How can it help me meet my UI deadlines?
Because SIDES was a collaborative project between states and employers/TPAs, it emerged as a helpful tool that communicates more quickly and effectively between everyone. Instead of keeping track of a lot of paperwork and trying to get everything filed and filled out correctly, there is now an online system that speeds up and simplifies the process.
One of the best features is its flexibility. If you don’t deal with a high volume of unemployment claims, there is a free E-Response website you can use to get and submit information. For larger employers and TPAs, the software is customizable and can be integrated directly into your own software, making the process even smoother. This way, you aren’t tracking down ten different platforms to manage your UI claims but can access everything in one.
Where can I get help?
Fortunately, we understand that even learning about UI SIDES at the basic level doesn’t make you an expert in unemployment insurance tracking, so we have a solution. Unemployment Tracker has a full range of solutions to meet your need and budget. We can integrate our software with the UI SIDES technology to better manage your claims, saving you time and money. Contact us today to learn more about UI SIDES and see how we can help you!