Claims Management Software

THE PROBLEM WE SOLVE:

Inefficient Claims Management Adds Up

Unemployment is Expensive and Time Consuming

Unemployment is a reality for every business with employees. With tedious nuances and rules, many businesses lack the time to handle unemployment claims effectively, leading to possible financial and operational consequences.


Unemployment Tracker is the ONLY Third-Party Administrator that is integrated with all 6 side exchanges, making them the foremost experts in the field. Unemployment Tracker services allow businesses to eliminate the overwhelming complexity of managing unemployment claims, and focus their time and resources on the team they have today and the one they're building for tomorrow.

UI MANAGEMENT SOFTWARE

with the Award-Winning Unemployment Tracker Software

What You Can Achieve:

Streamlined IN-House Management

Working hand-in-hand with you throughout the training process, Unemployment Tracker's UI experts provide you with best-in-class technology and experience that your company truly deserves. UI Tracker is the FIRST TPA that is SIDES Integrated on all 6 exchanges and our proprietary OCR Technology streamlines the administrative burden for all state UI forms.


With UI Tracker on your team, in-house management of UI costs not only becomes achievable; it becomes optimized and transparent.


Benefits of Unemployment Tracker at a Glance:

Save Time

☑    Stay on top of all claims, protests, hearings, charges, and credits to your state UI accounts

☑    Claims are created, managed, and responded to electronically reducing UI correspondence received by mail

☑    Track protest and hearing till the determination

☑    Track benefit charge down to the claim

☑    OCR Supported for all State UI Benefit Statements

 Reduce Cost:

☑    Never forget a claim or protest claim

☑    Never miss a deadline (Task Dashboard)

☑    Easily audit and protest benefit charges

☑    Real time dashboard for unemployment claims management KPI's

☑    Insight into your Unemployment Cost throughout your organization.

☑    100% compliance with UI Integrity Act



The Unemployment Tracker Difference:

INTEGRATIONS WITH UI SIDES

Since the beginning, Unemployment Tracker has been collaborating with the UI SIDES Team to simplify UI Claims Management. We are proud to be a part of its Operations Council and co-chair SIDES conferences. We understand the value and benefits of UI SIDES for employers and have integrated our Unemployment Claims Management Software with all six SIDES exchanges. Through the software, employers can conveniently receive and respond to most requests from UI State Unemployment Agencies directly within the platform.

$8 Billion

annual UI overpayments

13%

average overpaid UI Charges

$4200

average cost of each UI claim

HOW WE HELP:

FULL-SERVICE CLAIMS MANAGEMENT

FROM UNEMPLOYMENT CLAIMS EXPERTS

Our organization has decades of experience in handling unemployment insurance claims. Experience and working knowledge in all 53 UI State Agencies. We are always up-to-date on changes in state regulations. We understand the relationship between UI claims and tax rates, as well as the Federal Unemployment Tax Act (FUTA) guidelines. We know the approach that works for every workforce size and retention rate.

WHAT WE DO

Internal Claims: Every claim is a vital one, which is why we address each with a personal touch of knowledge.


Keep tabs on all Protested claims:  We proactively pull all UI correspondence, determinations, and hearing notices from UI State Portals which is far quicker than the postal service.


Hearing Preparation: We provide comprehensive preparation for you and any witnesses, enabling you to represent yourself while we offer representation exclusively for challenging hearings.


Benefit Charges are audited: All benefit charges are audited, even down to the individual claim. We catch and protest all improper payments and overcharges to your state UI accounts.


Unemployment Tax Rate Auditing


No future penalties and fines: 100% Compliance Ensures No Future Penalties and Fines under Unemployment Insurance Integrity Act


OUR RESULTS:

ReduceD Employment Insurance Cost

Every business with employees manage the reality of unemployment. While turnover is front of mind for all managers, very few businesses truly understand the nuances of handling unemployment claims and how it impacts your company's bottom line.


This lack of knowledge leaves employers exposed: Any misstep in handling claims has a significant impact on an organization’s finances for years to come, and the operational impact of processing claims diverts valuable resources away from the current employees and toward former ones. Unemployment Claims Management and Cost Control is what we do.

Case study:

Inefficient Claims Management Adds Up

CLIENT OUTCOMES:

  • Reduced SUTA rate in all states in the last 3 years
  • Saved $10.2 million in liability 2021 
  • Saved $8.8 million in 2020
  • 2021: 3,341 Protests 2021 with 98.64% Win Rate
  • 2020: 7,000 Protests in 2020 with 98.15% Win Rate
  • 100% Compliance in Unemployment Insurance Integrity Act

WHAT OUR CLIENTS SAY:

Unemployment Tracker Exceeds Expectations

"Wow!!! I have to say that Unemployment Tracker is one of the best moves I made in 2022. Before Unemployment Tracker we used one of the largest payroll companies in the world for unemployment claims. I find that the implementation, service, response time, and cost to be superior to my previous provider. Unemployment Tracker is integrated with my staffing software Avionte which eliminates the duplicate work we had with our previous provider. If you use another unemployment vendor you really need to look at Unemployment Tracker. If you don’t have an unemployment vendor now is the time to look at Unemployment Tracker. The team at Unemployment Tracker is FANTASTIC you will not be disappointed."

AWARD-WINNING SOFTWARE:

Unemployment Tracker software has received two awards from the National Associated of State Workforce Agency through their use of the State Information Data Exchange System.
Learn More

Above and Beyond, 2021

Honored for exceeding expectations, the only TPA/ Software provider to ever receive this award

Outstanding Performance, 2023

Honored for Dedication to Unemployment Integrity

WHY YOU NEED US:

Why Outsource Unemployment

Claims Management

Unemployment is expensive and hits the bottom line: It's one of the only cost that employers can control


Every state has its different nuances and rules: Maintaining an in-house team trained to keep up with the varying processes and rules of each state is hard to accomplish.


People HATE dealing with Unemployment Claims: Handling unemployment claims can be a dreaded task for many people, and outsourcing this task can allow internal staff to focus on more important work.

A complete cost management program is more than just responding and protesting claims: 60% of companies doing claims internally are missing opportunity to reduce costs.


Unemployment Insurance Integrity Act:  This act requires employers to respond timely and accurately to every claim. States are able to impose fines and impose  on companies that are not compliant.


Schedule Call

LATEST UPDATES ON STATE UNEMPLOYMENT AGENCIES

Latest UI Updates From State Agencies

Same Passion, New Name:

HELPING Employers MANAGE

Unemployment claims and taxes

Unemployment Tracker's award-winning software & experienced claims specialists are now under the HRlogics banner. 
HRlogics UCM helps employers navigate complex and costly unemployment insurance challenges. From claims tracking software to full-service claims management as your TPA,  our team can help you streamline processes, achieve compliance, and deliver savings.

Learn More
Unemployment Cost Control

What YOU CAN ACHIEVE:
StreamlineD In-House UI Management 

WITH Award-winning UI Tracker Software

Working hand-in-hand with you throughout the training process, Unemployment Tracker's UI experts provide you with best-in-class technology and experience that your company truly deserves. UI Tracker is the only TPA that is SIDES Integrated on all 6 exchanges and our proprietary OCR Technology streamlines the administrative burden for all state UI forms.


With UI Tracker on your team, in-house management of UI costs not only becomes achievable; it becomes optimized and transparent.


THE UNEMPLOYMENT TRACKER DIFFERENCE:

Integration with UI SIDES

Since the beginning, Unemployment Tracker has been collaborating with the UI SIDES Team to simplify UI Claims Management. We are proud to be a part of its Operations Council and co-chair SIDES conferences. We understand the value and benefits of UI SIDES for employers and have integrated our Unemployment Claims Management Software with all six SIDES exchanges. Through the software, employers can conveniently receive and respond to most requests from UI State Unemployment Agencies directly within the platform.

LATEST UPDATES ON STATE UNEMPLOYMENT AGENCIES

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