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Introducing Joe Turner: Renowned Unemployment Operations Expert Joins Forces with Unemployment Tracker Team

Jamie Darder • Sep 20, 2023

Unemployment Tracker is proud to announce Joe Turner, has joined as their team of unemployment claims management experts as Vice President of Unemployment Operations. In this pivotal role, Joe will spearhead Claims Operations, collaborating closely with Unemployment Tracker’s seasoned team to oversee the daily cost control and compliance management of full-service clients. 

Turner's extensive career in Unemployment Cost Management has seen him assume increasingly influential roles in UI Operations. Notably, he most recently led a team of 96 Claims Analysts and Hearings Coordinators, successfully managing a staggering 1 million Unemployment Claims and averaging an impressive 45,000 Unemployment Hearings annually. 

Expressing his enthusiasm about joining the Unemployment Tracker team, Joe Turner remarked, "I'm thrilled to join the Unemployment Tracker team, where delivering superior service is the key to our growth. Combined with best-in-class technology and connectivity with SIDES and the state agencies, our detail-driven approach is poised to change the game for all stakeholders in our industry. When you're dealing with an unemployment claim or hearing, it's all about details, and I'm excited to join a team that takes pride in securing the necessary details that have the maximum positive impact on our clients' unemployment tax rates."

In 2012, Turner took on a new challenge by venturing into the hearings space, where he successfully managed a network of independent hearing representatives, preparing witnesses and representing clients in unemployment hearings. His contribution included the development of standardized processes and tools that significantly enhanced clients' preparation for unemployment hearings.

Turner’s name is synonymous with excellence in the UI industry, earning respect from Fortune 100 customers and current HRlogics leadership who have previously had the privilege of collaborating with him in complementary industries such as employer tax credits and verification services.

"We are delighted to welcome Joe Turner to the HRlogics family,” said Shannon Scott, CEO of HRlogics, Unemployment Tracker’s parent company. “His wealth of experience and proven track record in Unemployment Cost Management will undoubtedly elevate our service offerings and benefit our clients."

To celebrate, Joe Turner's addition to the Unemployment Tracker team, we are excited to introduce an educational initiative. Unemployment Tracker is delighted to unveil a series of informative webinars in collaboration with industry experts Joe Turner and Josh Kendall, our Chief Operating Officer. The first webinar, titled "What HR Teams Need To Know: Unemployment Claims 101," will be hosted on October 17, 2023. These webinars will continue in October and November, resuming in the new year. 

To stay up to date on the schedule of webinars and topics, please visit Unemployment Tracker's LinkedIn page and our official website at Unemploymenttracker.com.


About Unemployment Tracker:

Unemployment Tracker is proud to be part of HR Logic, best-in-class compliance solutions. With over 100 years of combined expertise across all 53 UI State Agencies, Unemployment Tracker is a trusted leader in managing unemployment insurance claims. Our tailored solutions are designed to address the unique needs of workforce sizes and retention rates, providing effective strategies for optimizing UI claims and tax rates. 

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